Frequently Asked Questions
How long does shipping take?
60% of our customers receive their order within 9 business days, and 95% within 14 business days. Production times vary for each product, for any further questions please refer to our shipping policy or contact customer support.
How do I find my size?
Every product page includes a detailed size chart. If you're between sizes, we recommend sizing up for a more relaxed fit.
What is your return policy?
We accept returns within 14 days of delivery for unworn, unwashed items with tags still attached. Please note: customers are responsible for return shipping unless your item arrived damaged or incorrect.
Do you ship internationally?
No, currently we only ship to the United States. For specialized international shipping, or questions concerning, please contact us via email: contact@optimisticattitude.shop
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.
Can I change or cancel my order after placing it?
We process orders quickly, so changes or cancellations must be requested within 24 hours. Please contact us right away if you need help.
How do I track my order?
As soon as your order ships, you'll receive an email with your tracking link so you can follow its journey. For further questions, please refer to our shipping policy listed at the bottom of the page.
What is the quality of our products?
Every piece is crafted from premium sourced materials designed for comfort, durability, and timeless style. From soft, breathable fabrics to thoughtfully tailored fits, our apparel is made to last through every wear and every season. Each product page includes fabric details and care instructions.
What makes our brand unique?
Optimistic Attitude is more than clothing-it's about spreading kindness, positivity, and inclusion through everyday style.
Still need help? Reach out anytime through our Contact Us page.